Right of withdrawal

Bracelets you buy through this online shop are custom-made according to the specification you entered. Legally, therefore, the right of withdrawal does not apply. Nevertheless, we at by Julian offer you this right. On all other items, the right of withdrawal applies by default.

You have the legal right to cancel your order up to 14 days after receipt without giving a reason. You have another 14 days to return your product after cancellation. You will then be credited with the full order amount including shipping costs. Only the return costs from your home to the by Julian are for your own account. If you exercise your right of withdrawal, the product will be returned to us with all delivered accessories and - if reasonably possible - in its original state and packaging. To exercise this right, please contact us at info@byjulian.nl We will then refund the order amount due within 14 days of notification of your return provided the product has already been received back in good order.

Withdrawal form